Education
August 2010 - May 2014
Experience
Architect - Developer Accelerator Product Group (DevOps/DevEx), Product Agility
American Airlines
March 2023 - Present
Worked in the Product Agility organization supporting the solutioning, strategy, and planning of technical implementations
- Responsible for strategy and technical direction for Developer Accelerator working with other Archigeers in Technology and Transformation
- Worked closely with Product Technical Leads and Technical Delivery Managers to determine technical strategy, direction and technical skills needed to the strategies
- Aligned product group strategies to enterprise strategies and principals
- Supported Product Technical Leads and engineers to select solutions meeting our business needs and long-term strategies
- Supported neighboring organizations with networking design considerations
- Worked with Engineering staff to reduce time and complexity to redeploy and configure major infrastructure by over 80% leading to an increase in overall SLAs and KPIs along with elevation in platform criticality
- Supports Product Technical Leads to ensure backlog reflects the right technical solutions to meet product objectives and priorities
Senior Principal Developer, Product Technical Lead - Developer Experience, Product Agility
American Airlines
June 2022 - March 2023
Worked in the Delivery Transformation organization architecting solutions for automation using DevOps methodologies
- Developed overall strategic technical plans and created architecture strategy for shared Kubernetes clusters for enterprise use
- Mentored, guided, and supported developers across American Airlines IT
- Developed the overall automation strategy and managed complex integrations between multiple teams
- Served as a subject matter expert in automation architecture
Principal Programmer, Product Technical Lead - Developer Experience, IT DevOps/Applications
American Airlines
January 2021 - June 2022
Worked in the Delivery Transformation organization architecting solutions for automation using DevOps methodologies
- Developed overall strategic technical plans and created architecture strategy for a developer portal used across all American Airlines information technology
- Mentored numerous developers in their journey from infrastructure engineering to software development
- Served as a subject matter expert in automation architecture
Principal Engineer, IT DevOps
American Airlines
June 2020 - January 2021
Worked in the Delivery Transformation organization contributing to the creation of solutions for automation using devops methodologies
- Created architecture proposals based on identified solution gaps
- Contributed to the overall strategy and managed complex issues within functional area of expertise
- Worked with developers across the company to implement their solutions into an InnerSourced framework
Network Automation Engineer
American Airlines
June 2019 - June 2020
Worked in the Enterprise Network automation organization architecting solutions for automation using devops methodologies
- Developed overall strategic technical plans and created architecture proposals related to a networking automation portal
- Contributed to the overall strategy and managed complex issues within networking automation
- Served as a subject matter expert in network automation architecture
Senior IT Infrastructure Engineer
American Airlines
January 2018 - June 2019
Worked in the Enterprise Network Services department deploying, optimizing, and creating engineering toolsets
- Planned, created, and documented processes for new platforms
- Evaluated and corrected the integrity of existing systems
- Maintained and administered multiple platforms including products from Riverbed, CA Technologies, Infoblox, and Gigamon
- Implemented data monitoring and collection equipment based on diagrams and run-books provided by architect
IT Infrastructure Engineer
American Airlines
June 2016 - January 2018
Worked in the Enterprise Network Services department with network and application performance monitoring toolsets
- Implemented data monitoring and collection equipment based on diagrams and run-books provided by architect
- Planned, created, and documented processes for existing platforms
- Maintained and administered multiple platforms including products from Riverbed and CA Technologies
- Troubleshot common network and network device issues with routing and administration
Associate IT Infrastructure Engineer (ADEPT)
American Airlines
June 2014 - June 2016
The American Airlines Development Program for Technology (ADEPT) is a college recruiting program created to develop a technical talent pipeline for Information Technology(IT).
- Configured, installed, and deployed various network devices and services for functional networks
- Maintained complete technical documentation
- Resolved issues that tiers of support have escalated
- Performed network maintenance and system upgrades
Statistical Analyst Intern
US Airways
July 2012 - June 2014
Assisted the Systems Engineering & Operations staff with support, analysis, and reporting.
- Created of performance metrics
- System performance and capacity planning analysis
- System troubleshooting and documentation of complex processes
- Engagement of software vendors and internal development staff to resolve problems as necessary
Technical Skills
Agile methodology
Process Automation
Kubernetes
Cloud Environments
Terraform/IAC
Object Oriented Programming
Unit Testing
TypeScript
React
Express
Python
CI/CD
Docker
git
Rest APIs
Relational Databases
Networking
Notable Recognition
I wanted to thank you for being an absolute pillar of knowledge here at American. You are an extremely valuable developer that is always willing to assist others no matter the problem at hand. You have been a north star for the Airport Agent team and I wanted to recognize your efforts in helping us accomplish our goals.#passionate #selfless
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Associate Developer, IT Applications
July 17, 2023
Thank you for always fighting to keep the team's standards of engineering and security excellence as a top priority. We are lucky to have a leader like that challenging and supporting us. #passionate #accountable #selfless
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Principal Programmer/Product Technical Lead, IT Applications
June 30, 2023
Karl, as I continue to grow as a new employee at AA, I come across plenty of opportunities where I witness you setting a great example of technical leadership in all aspects of Digital Transformation. Your breadth & depth of expertise is exemplary and a gold standard for other team members to aspire to adopt. Thank you for everything. Looking forward to partnering with you on writing new success stories for AA.
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Sr Principal Architect, IT Infrastructure
June 30, 2023
Karl - Thank you for always going above and beyond to help with technical issues. I really appreciate your insight and for taking the extra time. You’re a tremendous technical asset to American!
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Sr Principal Architect, IT Applications, Emerging Technologies
June 30, 2023
Appreciate all the mentoring you do and standards you create to make the us and the product better!
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Sr Developer, IT Applications
June 30, 2023
Thank you so much for getting our system to the shared cluster. Your passion to accommodate us and cater to our needs is much appreciated. #passionate, #selfless, #accountable
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Sr Project Manager, IT Financial Systems
June 30, 2023
Thank you for all of your help unblocking me if I stuck with any issues and available in a text away to help me and the team! #passionate
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Sr Engineer, IT Quality Assurance
June 30, 2023
I appreciate the guidance and insights on Kubernetes (K8s) and Terraform. This will be instrumental in positioning us for success going forward. #passionate #accountable
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Sr Engineer, IT Middleware
Apr 12, 2023
Thank you for all the great support, code enhancements and always willing to jump on and help when ask upon #selfless. Your guidance and advice has been a tremendous help to the team. #passionate. Your presence helped me taking challenging tasks without any agitation knowing you are one call away and growing my programming/designing skills further level.
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Sr Engineer, IT Quality Assurance
Mar 31, 2023
It's reassuring that we have you to ask the hard questions and you are always willing to help.
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Principal Programmer/Product Technical Lead, IT Applications
Mar 31, 2023
Between ephemeral envs based on github PRs and automatic image updates, I'm kind of thrilled. Thanks for your hard work. #accountability #passionate #selfless
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Sr Developer, IT Applications
Mar 31, 2023
Thank you for all the great improvements you add. Ephemeral environments have saved me so much time!#passionate #selfless #accountable
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Sr Administrator, IT Operations
Mar 31, 2023
Karl, thank you for being such a good listener and for providing expert feedback on everything for KPaaS and Observability. I would be lost without your advice.
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Product Owner, Kubernetes as a Service
Mar 27, 2023
Thanks for solving my python cert issue. We'd been struggling to solve this for 3 weeks. #passioante
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Sr Data Engineer/Team Lead, IT Analytics
Mar 15, 2023
I always enjoy working with you on building an excellent platform for end users. Your support in brainstorming the PCI cluster setup helped us to onboard the first customer, who is in production now. And your quick changes to the operator enabled us to use the operator on the PCI cluster and simplified app deployment. #passionate
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Principal Programmer/Technical Lead, IT Applications
Mar 9, 2023
Congrats Karl on winning the Product Agility #Passionate award for the Month of February. Thank you for all you support and what you do every day to make American Airlines be successful.
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Manager, IT Agile and DevOps
Mar 8, 2023
I just read your article on the Developer Experience Portal Runway at AA. It was so insightful and let me say as a Technical Recruiter really broke down what I should target when searching for a new team member for that team. I am positive that wasn't the intent, but there you go. Cheers!
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IT Staffing and Agile Consultant
Mar 4, 2023
Thank you for all of your help, time, effort, candor and thoughtfulness to the recent Qualtric's survey. You demonstrated your #passion for your job and what we do through #selfless devotion and staying with the task even as it dragged on well past the expected 4 hours. The insights and open discussion will help all of us be more #accountable as we continue our journey in the transformation of how we deliver. Your continued #allyship in supporting the team / squad is phenomenal and I thank you for the work and effort that you bring everyday.
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Manager, IT DevOps Engineering
Feb 1, 2023
Thank you for all your help with understanding Runway and it's GitHub Workflows. Especially, your help on the Runway issues has been invaluable! Thanks for taking the time to meet with us, as well. Have a Great Day!
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Associate Developer, IT Applications
Jan 24, 2023
Thank you for implementing the squad members idea of removing patches from dependabot bumps. It's one thing to speak an idea, it's another to actually implement that idea. Whenever you recognize another persons idea, you make them feel included and validated in their thought process.I appreciate you!#passionate #i-dei
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Sr Developer, IT Applications
Jan 24, 2023
You really go above and beyond to make sure our team and our customers are taken care of. Thank you for everything you do! Our current DR automation is pretty incredible and your #passionate and #accountable work really shows.
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Principal Programmer/Technical Lead, IT Applications
Dec 2, 2022
Thank you for your #passion around Runway and how you are always willing to help our customers and the developers on our team. #selfless
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Principal Product Owner, IT
Sept 30, 2022
Thank you for all of your work on Runway. I feel like you have really helped move the needle on improving the developer's experience at AA. I find your commitment to improving the status quo to be inspiring. Thank you.
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Developer, IT Applications
Sept 30, 2022
Thank you for all the mentoring that you do! #passionate #selfless #accountable
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Sr Developer, IT Applications
Sept 30, 2022
Thanks Karl for always being there when I need a hand, with lightning reflexes on the response and precise exact anwers. Thanks Again!!!
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Sr Engineer, IT Network
Sept 30, 2022
Appreciate all the help in designing kubernetes cluster migration/upgrade strategy.
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Principal Programmer/Technical Lead, IT Applications
Sept 30, 2022
I honestly don't know where runway would be without your expertise. Coming into the team has been very easy with the stable foundation that you created. Also thank you for helping enable me to support our team and customers in my new role! #passionate #selfless #accountable
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Principal Programmer/Technical Lead, IT Applications
Sept 30, 2022
Thanks for helping us out with the FastAPI repository modifications for CICD workflow for Orion team. Your knowledge and willingness to help is really valuable. #selfless
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Principal Data Architect, IT
Sept 19, 2022
Thank you for taking time to be part of the diverse hiring panel for the KaaS PTL position. You didn't just bring your technical expertise to the table, you take the lead to prepare interview questions and is always one step ahead of the game. We will not be able to hire the right talent for TnT's need without your #selfless and #accountable contribution. I appreciate you.
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Sr Manager, IT DevOps Automation
Sept 6, 2022
Appreciate the help in troubleshooting pingfed Kubernetes oauth2 integration. #selfless #passionate
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Sr Engineer, IT Applications
Aug 26, 2022
Thanks for helping during office hours like you always do. #selfless #accountability
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Sr Developer, IT Applications
Aug 23, 2022
Thanks for being open to receiving help for the gitops video. Also, it was very #selfless of you to do the video, and to allow me to participate showed your ability to include others #i-dei
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Sr Developer, IT Applications
Aug 23, 2022
Your passion to doing things right the first time is spreading across the team and sets up a perfect way to deliver quality results. #Passionate Thank you for making yourself available everytime to all team members to ask any questions they may have and to share your knowledge/learnings. One thing that stood out from all your meetings (internal / office hours) with team members is how you keep them comfortable by reiterating many a times to feel free to ask any questions (even if they have asked it previously). #Selfless
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Principal Programmer/Technical Lead
Jun 28, 2022
Your #selfless contributions towards building a better team, goes to show your #accountability, and the #passion that you have not just for your job but for your team.Thank you.
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Technical Delivery Manager
Jun 21, 2022
Thank you for all your preparations and hard work to allow ACE and Agent Assist to be the first applications to run in the production Runway shared cluster. The level of engagement and response time supporting our evolving needs exceeded everyone expectations. Without this level of support and willingness to adapt, the cutover would not have been possible. Partnering with you reduced the commitment by ACE resources to develop/support infrastructure and allowed us to redirect additional capacity towards business value.
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Technical Delivery Manager
Jun 21, 2022
Thanks for your support in TnT Automation War III. The event would not have been so successful without your expertise and your #selfless contribution.
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Senior Manager, Technology Transformation
June 4, 2022
Thank you for going above and beyond and remediating all of your storage account, function app, and app services compliance issues. I also want to share my appreciation for you being willing to speak up and give solutions when you see things that can be improved. We do need to improve our product management lifecycle so that folks that 'own' resources/assets know that they are responsible. #passionate #accountable
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Sr Principal Architect, Technology Transformation
Apr 28, 2022
It is not much - but I do want to say thank you for everything you do to help me through the day to day operations.
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Manager, IT Systems Engineering
Mar 31, 2022
Thank you Karl for everything you do! I appreciate your #accountability and #passion in making yours and Tim's ( and Jason's) vision for Runway a reality.With the right support and customer focus, I am looking forward to continued adoption and growth for Runway.
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Sr Manager, IT Middleware Engineering
Mar 31, 2022
Thanks for always inspiring us and setting the Bar so high. You are a true Inspiration and keep us supporting all the time. ## Passionate ###Accountable.
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Sr Engineer, IT Systems
Mar 31, 2022
Thanks Karl. You've helped too much to itemize. Just thanks.
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Technical Lead, IT Applications
Mar 31, 2022
Karl, thanks for your support and help on Runway.. you continue to support our plugins and keeping them up to date. I can always depend on you because you are #accountable and #passionate.
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Sr Engineer, IT DevOps
Mar 31, 2022
Karl,Thank you for always being willing to help and being so diligent with solutions. The work you do technically and interpersonally really contributes to the feeling of being in a well functioning team.
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Associate Engineer, IT Systems
Mar 11, 2022
Thank you for your continued support and knowledge transfer on different technologies. My transition into the new role was seamless because of people like you. Thanks you so much for all your help.
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Sr Engineer, IT Quality Assurance
Mar 4, 2022
Karl - I truly appreciate all the hard work youve done for all of CEP and especially in pushing Runway to where it is today, we couldn't have done it without it. You're the example of #passion! Thank you!
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Sr Principal Architect, IT Applications
Dec 31, 2021
Hey Karl, Thanks for your eagerness to transfer knowledge and insight about the Runway product and its technologies; glad to have you as an authority on the product, especially with your diagramming and visual aids!
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Associate Developer, IT Applications ADEPT
Oct 26, 2021
Good job on integrating Runway with MFA.Good security practice.
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Sr Architect, IT Security Assurance
Oct 19, 2021
Karl, thank you for doing a great job in DelEx and always be available to answer my many questions and frequent interruptions to your day.
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Manager, IT DevOps Engineering
Oct 5, 2021
Karl - You rock!!! I'm so happy we have you on the team leading the way for Runway!!!
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Managing Director, Technology Transformation
Oct 4, 2021
The last quarter has included a ton of above and beyond work across multiple domains. The outcomes include automation that is viable for many teams and referenced in multiple conversations. There's also the clear direction of approaches and patterns to application development, testing, and deployment to the cloud that is making it easy for teams to do the right, hard things.You continue to demonstrate a great balance of customer needs & experience with making sure American data & applications are safe and secure.#passionate #accountable #selfless
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Director - Technology Transformation, Architecture Technology Fellow
Sept 30, 2021
Karl,Thank you for taking the ownership designed and implemented one of the most needed solution that easily create and config Kubernetes clusters. You dedicated effort in the last 4 months has paved the road for others. The automated infrastructure as code solution through runway shorten the effort from months to less than 30 minutes. In addition, the automated solution ensured consistency that will make support and maintenance easier. Thanks for your great work that demonstrated #passionate #selfless #accountable.
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Sr Manager, IT DevOps Automation
Sept 30, 2021
Thank you for always taking the time to collaborate, explain concepts, answer questions, walk us through examples, and for everything else you have done to help us with this ACE initiative. We really wouldn't have made this much progress without your help. It is really appreciated #selfless
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Associate Developer, IT Applications
Sept 30, 2021
Thank you so much for all of your efforts this quarter delivering a truly amazing developer experience platform. I believe many will look back on your work as the start of something special and the catalyst to making delivery transformation possible for every team at American Airlines. #selfless #accountable #passion
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Principal Product Owner, IT
Sept 30, 2021
Thanks for being a great leader and for always being there to for sharing your wealth of knowledge to the team so that we can grow and achieve our goals. #Passionate #Accountable #Selfless
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Sr Engineer, IT SOA Middleware
Sept 30, 2021
Your continued support is the one thing I can always count on. You showed me patience, guided and motivated me whenever the situation arose. Thanks for supporting me wholeheartedly.
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Sr Engineer, IT Systems
Sept 29, 2021
Thanks for all your contributions to the DevEx. You have been awesome when it comes to solving issues and provide knowledge transfer/help when needed. Really appreciate it.
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Sr Engineer, IT Quality Assurance
Sept 27, 2021
Thank you for all your support for our team with runway. We literally could not do this without your help and we are so happy that this is going to provide a lot of value not only for our product team, but also for runway and AA as a whole. #passionate #selfless
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Principal Architect, IT Applications
Sept 23, 2021
Thank you for doing so much and investing so much of your time and passion towards improving the developer experience at American. Your efforts make the lives of many of us easier and push us as a company in the right direction. #passionate #selfless #accountable
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Principal Consultant, IT Agile and DevOps
August 31, 2021
Karl has been a great help throughout this year for the DEA team #selfless. He has partnered, collaborated and guided us on many efforts on the Runway #passionate. More than his technical skills, it is his approachability and objective outlook that has helped many of us to share ideas, gain knowledge and do the best. He has been a great proponent of automation, and definitely a big asset to AA.
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Principal Data Architect, IT
July 2, 2021
Thank you for leaning-in, embracing, owning and leading our teams on this journey. I appreciate all you do with #passion and #selfless focus
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Sr Manager, IT
July 2, 2021
Thank you for leaning-in, embracing, owning and leading our teams on this journey. I appreciate all you do with #passion and #selfless focus
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Sr Manager, IT
July 2, 2021
Just awesome. I am so impressed with how you envisioned this future, quickly developed it, and flawlessly executed it by making it super easy for the product teams and holding their hands through the process. You all have moved our developer experience into the modern age! Thanks and congratulations to the entire team.
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Chief Information Officer (CIO), Executive Vice President (EVP)
July 1, 2021
Thank you for taking the time to come and present at CT-TechEx last month (twice!) and sharing all the great stuff happening in Runway and Tower!The sessions with TnT are always really well received and it's always terrific content.Thanks
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Director, Customer Technology Architecture
June 30, 2021
You continue to drive great things within DevExp - for both the customer/developer experience as well as bringing out technology landscape to more modern engineering practices, delivery, and approach.Thank you!
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Director - Technology Transformation, Architecture Technology Fellow
June 30, 2021
Karl, Thank you for being that to answer any and all questions on runway, tower and many TnT topics. Your willingness to help out with various questions is very valuable for TechOps Products and teams. Looking forward to continued collaboration in the runway front!
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Sr Principal Architect, IT Applications
June 30, 2021
Thank you for all that you do to help DX be successful.And for always been open to answer questions and help without any judgment.#passion #accountable #selfless
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Sr Engineer, IT
June 30, 2021
Karl-Thank you for always being willing to support your organization's growth and jump in to lead a workshop at a moment's notice! You're a true team player and it's extremely evident you seek to enrich everyone's knowledge level around you. We in Emerging Tech are incredibly appreciative of you!
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Project Manager
June 28, 2021
Thank you for always helping me out when I have questions about Runway and helping us get our first few plugins out there! #passionate #selfless
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Sr. Engineer
June 25, 2021
Thanks for all your hard work and all the support for Data Movement Squad to guide TNT org and AA to success#selfless #passionate #accountable
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Sr. Engineer
June 25, 2021
Thanks to work with me on my automation stuff and make it so easy. Thank you to support me. #passionate #selfless #accountable
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Sr. Engineer
June 25, 2021
Thank you all for your support of TnT talent search. It's a time consuming process to find the right fit. From screening resume, planning the interview questions, coordinating with hiring manager, and juggling among your already busy day to day priorities to carry out the interviews. Each talent we bring onto the team, there is tremendous effort behind the scene. I really appreciate your #selfless contribution to the organization.
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Sr. IT DevOps Automation Manager
June 24, 2021
More awesome-ness from you ... this week (and earlier), with all the workshops, the OK8 work, and driving features in Runway are all tremendously valuable to both our tech direction, our culture, and getting more foundational tech in place for renewed trust in travel.Thank you for all the contributions across so many areas!#selfless
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Director - Technology Transformation, Architecture Technology Fellow
May 5, 2021
#selfless Karl, I wanted to thank you for all you help last week with the 007's flash build. Without you stepping up, we could not have done the dual track mobbing approach and this gave the squad SO MUCH learning opportunity! Your thoughtful skill up training was so appreciated!!
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Sr Consultant, IT Agile and DevOps
May 3, 2021
I wanted to thank you for all the support you have provided the Phenoms squad. We are all appreciative of your willingness to coach and train the team.
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Technical Delivery Manager
April 19, 2021
Karl, thank you for being an integral part of enabling Engineering Excellence to bring our tools into Runway. You went above and beyond to make sure that roadblocks were removed as we went through the process of bringing Marketplace in as a plugin.Your dedication to the success of not only Runway, but also the success of other teams, is such a benefit to our company. Your willingness to pour into my ADEPTs has helped them grow as developers as well.Thank you for all that you do!
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Principal Programmer, Technical Lead
March 31, 2021
Karl, Thank you for coming in to Tech Board last month to walk us all through Runway. I know you have a lot on your plate right now, so I want to make sure that you know that you are appreciated. Keep being awesome!
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Sr Consultant
March 8, 2021
You continue to be a great asset and leader in the Dev Exp place, especially as the product line is growing. I'm really enjoying the partnership with you as PTL and me as PO. With each iteration, I feel like we're gaining momentum, velocity, and a better view of the horizon.Thank you for all the #passion, #accountability, and #selfless behavior - from planning activities, engagement with new squad engineers, and making yourself available to all of our customers.Thank you!
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Director - Technology Transformation, Architecture Technology Fellow
March 5, 2021
Karl, I appreciate all your help with the Azure service principal access over the past several weeks! The API calls, especially, were very difficult to write and debug--thanks for guiding me through that.
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Associate Developer, IT Applications
March 2, 2021
Karl, I just want to thank you for all you do to enable the DEA group move forward on our automation efforts. You are a great technical leader, so patient, and such a good mentor to my team. I'm glad to have you on our squad! #selfless #passionate
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IT Data Warehousing Manager
March 1, 2021
I wanted to let you know that I was on a call for a Runway demo and discussion and was very impressed with Karl. He has a great understanding of the platform and the technology of course, but his patience, and willingness to engage and even debate in a very productive and respectful manner was impressive.
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Vice President (VP) Corporate Technology
Feb 5, 2021
Thank you for the endless amount of hard work you have contributed to get us up and running on Runway. I have learned a lot and it has been a great experience. I have gained a confidence that there isn't a problem that can't be solved by the Runway team. Great work!
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Sr Developer, IT Applications
Jan 18, 2021
#passionate #caring Thank you for the support you provide and answering our questions without any delay when ever we need. Highly appreciate for helping us (ITCE team) in setting up the apigee implementation in Runway
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Sr. Engineer, IT Middleware
December 22, 2020
First of all, thank you for stepping up and take the responsibility to lead the Runways squads. I was expecting you to catch up gradually since you are relatively new to software development, and the amount of work and number of teams involved in Runway is enormous. You know what, I didn't even notice the transition. Two weeks later, I'm looking at a more organized and clean project space and more effective scum meetings. It's not just me, I also heard great feedback from your teammates that they feel their heads are more clear now. #accountable Wonderful job Karl! keep it up.
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Sr. IT DevOps Automation Manager
December 21, 2020
#passionate Thank you for constant eye on bugs and finding practical solutions. Not to mention all the times you've helped debug vra, scaffold, etc. #selfless Thanks for providing community contributors guidance and 1on1 help when needed. This more than anything is what will make Runway Successful.
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Developer, IT Applications
December 11, 2020
Karl, thanks for all your help with the Data Lake Review Page effort over the past few months! You've been great at understanding what my team needs and advising me on how to design new features on Runway. You know the architecture of the Runway system very well. Also, I really appreciate that you are readily available to help me with technical issues when I try to finalize code (e.g. test cases not working, Git problems). I look forward to continuing to work with you on functional access.
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Associate Developer, IT Applications
December 11, 2020
Thanks for everything that you do for the team and for all of AA. I am very glad that I had a chance to work with you this year!
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Sr Consultant
December 4, 2020
Thanks Karl your work on Project 42 is awesome and that is gonna help us to reduce lot of manual work.
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Network Security Engineer
September 30, 2020
SELFLESS: Karl has been helping multiple infrastructure teams in their automation and self service journey. He provides training, shares his knowledge to boost the teams to get started on development with Runway. This is on top of his own development commitment. But he never push the other teams away when they need him.
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Sr. IT DevOps Automation Manager
September 10, 2020
I attended the Interact Studio today and the 'Now' Project 42 team presented yielding amazing comments from the audience. I have a belief one of the key items I have learned about amazing leaders...it's not necessarily what they did when they were there. The true testament of a leader is if the leaders principles live on for others to progress when the leader moves on. Great work my friend, 42 Thrives.
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Network Architect Manager
July 31, 2020
Hi Karl, Always been a fan of yours thinking outside the box! Project42 needs young, energetic and intelligent ones like you! Thanks for working in collaboration with our LCM team and others.
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Sr IT Project Manager
March 31, 2020
Karl - On behalf of the entire LCM team we would like to thank you for working so diligently on the information we requested. You put a lot of time and effort into this and we all appreciate it more than you know!! Your team work and dedication to collaboration is to be commended. Thank you again!!
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Network Services Team Lead
March 26, 2020
Thank you Karl for assisting with all the Network Tools questions recently. You are a very reliable team mate who is always open to help others. Appreciate your patience and all the help. :)
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Network Tools Engineer
March 10, 2020
From the day I started working at AA Karl has been very instrumental in collaborating with me. He thrive on finding better ways to do things and is always available for assistance. he has made my integration at AA very smooth and I would like to take this chance to say thank you and look forward to a continuous collaboration and innovation.
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Application Developer
March 5, 2020
Terrific work on Project 42 - I loved seeing the progress you've made. This will have a huge impact on how we work and I so appreciate all your hard work. Keep it up - you are making us all better.
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Chief Information Officer (CIO), Executive Vice President (EVP)
November 13, 2019
Thank you for taking the time to talk to me about your automation journey and how our teams can collaborate to integrate our tools. Thanks for all you do.
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Network Security Manager
August 4, 2019
Karl, Great automation demo this week, you rock!
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Vice President (VP) Enterprise Technology Services
July 19, 2019
Karl is passionate about what he does and how he does it. His collaborative approach and desire to work with others will enable IT to push together as ONE team. As we continue to move to an Agile and Devops organization, Karl has been a leader to help sharpen our multi-discipline areas such as knocking down roadblocks for the teams. Karls's passion for team is awesome and balancing it in communications with other departments will help drive excellence for us in 2019 across other orgs. Additionally, his caring personality, putting the needs of others first and regard for the each person is very apparent and an awesome strength. Overall, Karl has great momentum and I am looking forward to a productive 2019.
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Network Services Manager
January, 2019
Karl consistently keeps ahead of the curve of developing technologies for his area of expertise, often leading others to solve security related issues with development tools.
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Network Architect Manager
January, 2019
Karl's demeanor is one of operational excellence. Karl regularly solicits feedback from peers on improvements and implements.
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Network Architect Manager
January, 2019
Karl is a colleague that every one can dream of to work with. He is one of the few on whom we can rely on anytime, any situation. The best back up I ever got in my experience. He always makes me proud when I come back from vacation by keeping up with work. I can plan my vacations without hesitation and less worried, just because of him. He has added a great deal of automation to our tools which has reduced the daily work load of the entire team. Which in turns helps to reduce manual errors and be more reliable. Thank you Karl!!
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Network Tools Engineer
August 20, 2018
Karl took it upon himself to develop a platform that would automate common tasks to correctly insource and monitor systems. These task were very time consuming on engineers and administrators. This was not an easy task since there were 5 separate and very different platforms that he needed to code for based on their API capabilities. This new platform will free up several man hours per request and allow adminstrators and engineers to concentrate on more pressing work.
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Network Services Architect
August 15, 2018
Thank you for consistently bringing value to the company, being open-minded to new ideas, and for all you do to maintain the integrity of the tools.
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Sr Network Engineer
June 7, 2018
Thanks for the hard work done on the new ENS portal tool. Its laying the foundation to lots of great tools to come.
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Network Tools Engineer
June 1, 2018
Just wanted to say thanks for helping out with troubleshooting some major issues in the DataCenter and taking the time to get me the tools I needed. True team work mentality.
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Sr Datacenter Network Engineer
April 4, 2018
Karl has great scripting skills and leverages them to streamline work when applicable. As AA IT continues to drive toward more automation, Karl is the key resource on the Services team to assist in that growth.
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Network Services Manager
December, 2017
Karl is an exceptional engineer! He is reliable, delivers quality work on time and takes on any challenge presented. He is dedicated and hard working and has become quite a star among the team! His peers look to him for support and guidance in his areas of expertise. Karl lead the Tools team to success by ensuring the Roadmap was completed and reviewed at a regular cadence. Thank you for all you do Karl!
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Network Services Manager
December, 2017
Thank you Karl for being the professional engineer that you are. I cannot count the number of times you have stopped what you were doing to assist network engineering with showing how to use a specific tools or recommending solutions to problems. You are an example to us all Karl. We look forward to hearing all the great things you will accomplish in the future.
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Network Engineering Team Lead
November 28, 2017
Working as a team for the H3C insourcing your automation solutions for migrating switches from HP(DXC) Managed to AA Managed has enabled the Network Engineering team to achieve the result of migrating 100 switches or more in a change. This type of automation never existed before, thank you for your long days and nights to enable this automation solution for the Airline.
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Network Engineering Manager
June 20, 2017
Projects
Global Traffic Manager (GTM) for PCI workloads
March 2023 - July 2023
Problem
Our current GTM solutions is for external workloads however certain sensitive workloads need internal traffic resolution and routing
Solution
A collaborative effort between the Networking organizations and the Developer Accelerator group to deliver a working solution for internal Global Traffic Management self-service services
Kubernetes
GitHub Actions
FastAPI
Python
Operator
Infoblox
Global Traffic Manager(GTM)
- Planned, architected, and managed a team developing internal Global Traffic Management self-service solutions
- Performed requirements analysis and solution architecture design
- Communicated with other stakeholders and end users in the software development lifecycle
- Lead team in parallel programming and design strategies to accomplish task in a reduced timeframe
- Worked with squad members to mentor and develop skillsets towards DNS and GTM resolution along with network routing
Kubernetes Operator for Automation and Abstraction
July 2021 - March 2023
Problem
Kubernetes can be extremely difficult for application teams to utilize and the number of required resource manifests can be overwhelming
Solution
A Kubneretes operator was developed to abstract away the complexities of the native Kuberentes manifests while bringing along the company's best practices. Through templates in the developer experience portal, the reduced yaml spec is easily setup for users and deployed to the clusters using a GitOps approach.
Kubernetes
Kubernetes Operators
GitHub Actions
Argo CD
Terraform
Helm
Azure
Ingress Controller
Service Mesh
Python
- Planned, architected, implemented, automated, and managed a Kubernetes Operator being used by customer facing systems
- Communicated with other stakeholders and end users in the software development lifecycle
- Worked with squad members to mentor and develop skillsets to run a successful operator supporting vital business functions
- Architected and implemented a method for automatically updating production deployment based on GitHub releases
- Architected and implemented a method for automatically creating ephemeral environments based on GitHub Pull Requests
Developer Experience Platform - Runway
June 2020 - Present
Problem
Launching applications to the cloud is extremely difficult and time consuming for teams while requiring knowledge in multiple technology disciplies.
Solution
An InnerSourced developer platform along with an automated Kubernetes ecosystem was created for handling onboarding to our cloud environment with click to deploy reducing the time to deliver from months to minutes eliminating manual processes.
Kubernetes
Backstage.io
React
Typescript
GitHub Actions
Argo CD
Terraform
Helm
REST APIs
Postgres
Redis
Azure
Artifactory
- Planned, architected, implemented, and managed an InnerSourced developer platform
- Served as the technical lead to a team of developers
- Followed and maintained agile best practices
- Abstracted complex designs and implementations through a simple developer portal using various backend services
- Communicated with other stakeholders and end users in the software development lifecycle
Enterprise Kubernetes Strategy
April 2021 - March 2022
Problem
Many teams operate their own clusters which poses security and maintainability problems along with a duplication of efforts.
Solution
GitHub Actions was selected to run Terraform to standup new clusters along with full bootstrapping of all cluster components. Reduced the time to standup clusters from months to 40 minutes. Handed off to the work to the newly created Enterprise Kubernetes team to continue.
Kubernetes
Kubernetes Operators
GitHub Actions
Argo CD
Terraform
Helm
Azure
Nginx
Kuma
Datadog
Artifactory
Certificates
- Planned, architected, implemented, automated, and managed a Kubernetes ecosystem being used by customer facing systems
- Communicated with other stakeholders and end users in the platform development lifecycle
- Worked with Enterprise to consolidate clusters and create standards
- Worked with customers to troubleshoot problems within their application deployment
Networking and Firewall Orchestration Platform
April 2018 - June 2020
Problem
All requests for networking are recorded manually and then multiple administrators perform the required task hours or days later in multiple platforms creating a lag in the time to delivery.
Solution
An orchestration platform for networking requests was created that is secure with enterprise authentication, fully logged, provided an attractive and easy to use interface, and reduces the time to delivery through APIs and automation while standardizing and creating relationships among infrastructure objects.
Kubernetes
HTML
CSS
Python
REST APIs
Websockets
MySql
Linux
Jenkins CI/CD
Active Directory
Regular Expressions
SNMP
Redis
RabbitMQ
Cisco Plug-n-Play
Nginx
- Defined, implemented, and managed the development architecture and supporting toolsets required to build and test complex applications in an efficient and rapid manner
- Worked within a project management/agile delivery methodology in a leading role
- Documented solutions though data models, configurations, and setup within enterprise code management platforms
- Ensured that platforms and data solutions can be deployed and operated in a highly repeatable and predictable manner
H3C Firmware Upgrade Automation
February 2019
Problem
Engineers have to manually upgrade the firmware on H3C devices as they are unsupported by all enterprise tools.
Solution
Create Perl script inside of CA Spectrum to push firmware with the expect module for an interactive automated session.
CA Spectrum
Perl Scripting
Expect Scripting
Regular Expressions
Comware OS (H3C)
- Set out the integration strategy
- Defined technical designs
- Communicated with other stakeholders/end users in the software development lifecycle
- Requirements Analysis and Solution Architecture Design
Network Device insourcing Automation
March 2016 - June 2016
Problem
Migrate thousands of devices from an outsourced vendor to insourced.
Solution
Created a plan of migrating devices via SNMP TRAP and using SNMP to rapidly rewrite device configurations in bulk.
CA Spectrum
Perl Scripting
SNMP
Comware OS (H3C)
SSH
- Defined technical requirements
- Automated migration workflow
- Optimized communication by implementing SNMP over SSH to reduce time to configure and reduce implementation failures
- Developed new capabilities in existing toolsets to communicate with newly acquired unsupported devices
- Worked with platform administrators and engineering teams to implement and validate solutions
Volunteering
Mentor - Engineering Academy
Oct 1, 2021 - Present
Engineering Academy Guidance Board Member - Engineering Academy
Oct 1, 2021 - Present
Community Engagements
Ephemeral Environments from GitHub Pull Requests - DevOpsDays - Phoenix
May 25, 2023
Implementing a developer portal - The Engineering Enablement Podcast - DX
Apr 5, 2023
Batteries included: Developer Experience at American Airlines - DevTools Porto: Backstage
May 10, 2022
American Airlines - Developer Experience, part 2 - Canton Coders
Feb 2, 2022
American Airlines Developer Experience Takes Off With Service Mesh - Kong Inc. Blog
Jan 26, 2022
Runway - The Developer Experience Product - American Airlines Tech Blog
Dec 21, 2021
Kuma Service Mesh and Backstage.io at American Airlines - Kong Summit 2021
Sept 28, 2021
Jun 2, 2021
Karl Haworth is from Traverse City in northern Michigan and attended Traverse City Central High School. During his time in high school, Karl found the Engineering Academy (formerly Manufacturing Technology Academy), a national and state award-winning STEM academy where he participated in the
National Robotics Challenge (NRC). Karl later attended Albion College in Albion Michigan where he studied Economics, Management, and Statistics. During his studies at Albion, Karl discovered an internship with US Airways in Tempe Arizona where he performed studies of various IT applications and groups for process improvement. After graduation, Karl was given the opportunity to join the American Airlines Development Program for Technology (ADEPT), a college recruiting program created to develop a technical talent pipeline for Information Technology (IT) and continued on with American Airlines for permanent employment.To continue to grow his knowledge in various areas, Karl operates a home lab in his free time consisting of multiple RAIDs in hot swap chassis with Kubernetes clusters and other equipment.
me ( at ) karlhaworth.com