Karl J. Haworth

(231) 357-1189
karlhaworth.com
me ( at ) karlhaworth.com
About
Highly motivated, leadership driven, team player, and quick learner with extensive experience in computer applications and statistical reporting. Creative thinker and problem solver with exceptional planning and analytical abilities.
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Education
; Albion, Michigan
Bachelor of Arts
Major: Economics and Management
Minor: Statistics
August 2010 – May 2014
Experience
Product Technical Lead - Developer Experience, Principal Engineer, IT DevOps
American Airlines
January 2021 – Present
Worked in the Delivery Transformation organization architecting solutions for automation using devops methodologies
  • Develop overall strategic technical plan and create architecture plans for implementation based on identified solution gaps
  • Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market
  • Contribute to the overall strategy and manage complex issues
  • Serve as a Subject Matter Expert in Automation architecture
  • Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints
Principal Engineer, IT DevOps
American Airlines
June 2020 – January 2021
Worked in the Delivery Transformation organization contributing to the creation of solutions for automation using devops methodologies
  • Create architecture proposals based on identified solution gaps
  • Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market
  • Contribute to the overall strategy and manage complex issues within functional area of expertise
  • Work with developers across the company to implement their solutions into an InnerSourced framework
Network Automation Engineer
American Airlines
June 2019 – June 2020
Worked in the Enterprise Network Automation organization architecting solutions for automation using devops methodologies
  • Develop overall strategic technical plan and create architecture proposals based on identified solution gaps
  • Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market
  • Contribute to the overall strategy and manage complex issues within functional area of expertise
  • Serve as a Subject Matter Expert in Automation architecture
Senior IT Infrastructure Engineer
American Airlines
January 2018 – June 2019
Worked in the Enterprise Network Services department deploying, optimizing, and creating engineering toolsets.
  • Plan, create, and document processes for new platforms
  • Evaluate and correct the integrity of existing systems
  • Maintain and administer multiple platforms including products from Riverbed, CA Technologies, Infoblox, and Gigamon
  • Implement data monitoring and collection equipment based on diagrams and run-books provided by architect
IT Infrastructure Engineer
American Airlines
June 2016 – January 2018
Worked in the Enterprise Network Services department with network and application performance monitoring toolsets.
  • Implement data monitoring and collection equipment based on diagrams and run-books provided by architect
  • Plan, create, and document processes for existing platforms
  • Maintain and administer multiple platforms including products from Riverbed and CA Technologies
  • Troubleshoot common network and network device issues with routing and administration
Associate IT Infrastructure Engineer (ADEPT)
American Airlines
June 2014 – May 2016
The American Airlines Development Program for Technology (ADEPT) is a college recruiting program created to develop a technical talent pipeline for Information Technology(IT).
  • Configure, install, and deploy various network devices and services for functional networks
  • Maintain complete technical documentation
  • Resolve issues that tiers of support have escalated
  • Perform network maintenance and system upgrades
Statistical Analyst Intern
US Airways
July 2012 – June 2014
Assisted the Systems Engineering & Operations staff with support, analysis, and reporting.
  • Creation of performance metrics
  • System performance and capacity planning analysis
  • System troubleshooting and documentation of complex processes
  • Engagement of software vendors and internal development staff to resolve problems as necessary
Technical Skills
Kubernetes Cloud Environments TypeScript Python React CI/CD Docker GIT Rest APIs Process Automation Relational Databases Cisco Networking DNS DHCP Network Data Aggregation and Mapping Mac OS Windows OS Linux Cisco IOS
Awards
Delivery Transformation Principals Award
This team developed a comprehensive interface to deliver Infrastructure for IT-to-IT, and enable Real Time delivery of our products through automation. Their automated and integrated delivery infrastructure will be a huge time saver for many teams in the infrastructure procurement process.
- Chief Information Officer (CIO), Executive Vice President (EVP)
December 19, 2019
Notable Recognition
Just awesome. I am so impressed with how you envisioned this future, quickly developed it, and flawlessly executed it by making it super easy for the product teams and holding their hands through the process. You all have moved our developer experience into the modern age! Thanks and congratulations to the entire team.
- Chief Information Officer (CIO), Executive Vice President (EVP)
July 1, 2021
I wanted to let you know that I was on a call for a Runway demo and discussion and was very impressed with  Karl. He has a great understanding of the platform and the technology of course, but his patience, and willingness to engage and even debate in a very productive and respectful manner was impressive.
- Vice President (VP) Corporate Technology
Feb 5, 2021
Karl – You rock!!! I’m so happy we have you on the team leading the way for Runway!!!
- Managing Director, Technology Transformation
Oct 4, 2021
Hey Karl, Thanks for your eagerness to transfer knowledge and insight about the Runway product and its technologies; glad to have you as an authority on the product, especially with your diagramming and visual aids!
- Associate Developer, IT Applications ADEPT
Oct 26, 2021
Good job on integrating Runway with MFA.Good security practice.
- Sr Architect, IT Security Assurance
Oct 19, 2021
Karl, thank you for doing a great job in DelEx and always be available to answer my many questions and frequent interruptions to your day.
- Manager, IT DevOps Engineering
Oct 5, 2021
The last quarter has included a ton of above and beyond work across multiple domains. The outcomes include automation that is viable for many teams and referenced in multiple conversations. There's also the clear direction of approaches and patterns to application development, testing, and deployment to the cloud that is making it easy for teams to do the right, hard things.You continue to demonstrate a great balance of customer needs & experience with making sure American data & applications are safe and secure.#passionate #accountable #selfless
- Director - Technology Transformation, Architecture Technology Fellow
Sept 30, 2021
Karl,Thank you for taking the ownership designed and implemented one of the most needed solution that easily create and config Kubernetes clusters. You dedicated effort in the last 4 months has paved the road for others. The automated infrastructure as code solution through runway shorten the effort from months to less than 30 minutes. In addition, the automated solution ensured consistency that will make support and maintenance easier. Thanks for your great work that demonstrated #passionate #selfless #accountable.
- Sr Manager, IT DevOps Automation
Sept 30, 2021
Thank you for always taking the time to collaborate, explain concepts, answer questions, walk us through examples, and for everything else you have done to help us with this ACE initiative. We really wouldn't have made this much progress without your help. It is really appreciated #selfless
- ‪Associate Developer, IT Applications
Sept 30, 2021
Thank you so much for all of your efforts this quarter delivering a truly amazing developer experience platform. I believe many will look back on your work as the start of something special and the catalyst to making delivery transformation possible for every team at American Airlines. #selfless #accountable #passion
- ‪Principal Product Owner, IT
Sept 30, 2021
Thanks for being a great leader and for always being there to for sharing your wealth of knowledge to the team so that we can grow and achieve our goals. #Passionate #Accountable #Selfless
- ‪Sr Engineer, IT SOA Middleware
Sept 30, 2021
Your continued support is the one thing I can always count on. You showed me patience, guided and motivated me whenever the situation arose. Thanks for supporting me wholeheartedly.
- Sr Engineer, IT Systems
Sept 29, 2021
Thanks for all your contributions to the DevEx. You have been awesome when it comes to solving issues and provide knowledge transfer/help when needed. Really appreciate it.
- Sr Engineer, IT Quality Assurance
Sept 27, 2021
Thank you for all your support for our team with runway. We literally could not do this without your help and we are so happy that this is going to provide a lot of value not only for our product team, but also for runway and AA as a whole. #passionate #selfless
- ‪‪Principal Architect, IT Applications
Sept 23, 2021
Thank you for taking the time to come and present at CT-TechEx last month (twice!) and sharing all the great stuff happening in Runway and Tower!The sessions with TnT are always really well received and it's always terrific content.Thanks
- ‪Director, Customer Technology Architecture
June 30, 2021
Thank you for doing so much and investing so much of your time and passion towards improving the developer experience at American. Your efforts make the lives of many of us easier and push us as a company in the right direction. #passionate #selfless #accountable
- ‪Principal Consultant, IT Agile and DevOps
August 31, 2021
Karl has been a great help throughout this year for the DEA team #selfless. He has partnered, collaborated and guided us on many efforts on the Runway #passionate. More than his technical skills, it is his approachability and objective outlook that has helped many of us to share ideas, gain knowledge and do the best. He has been a great proponent of automation, and definitely a big asset to AA.
- ‪Principal Data Architect, IT
July 2, 2021
Thank you for leaning-in, embracing, owning and leading our teams on this journey. I appreciate all you do with #passion and #selfless focus
- ‪Sr Manager, IT
July 2, 2021
More awesome-ness from you ... this week (and earlier), with all the workshops, the OK8 work, and driving features in Runway are all tremendously valuable to both our tech direction, our culture, and getting more foundational tech in place for renewed trust in travel.Thank you for all the contributions across so many areas!#selfless
- Director - Technology Transformation, Architecture Technology Fellow
May 5, 2021
Thank you for leaning-in, embracing, owning and leading our teams on this journey. I appreciate all you do with #passion and #selfless focus
- ‪Sr Manager, IT
July 2, 2021
You continue to drive great things within DevExp - for both the customer/developer experience as well as bringing out technology landscape to more modern engineering practices, delivery, and approach.Thank you!
- ‪Director - Technology Transformation, Architecture Technology Fellow
June 30, 2021
Karl, Thank you for being that to answer any and all questions on runway, tower and many TnT topics. Your willingness to help out with various questions is very valuable for TechOps Products and teams. Looking forward to continued collaboration in the runway front!
- ‪Sr Principal Architect, IT Applications
June 30, 2021
Thank you for all that you do to help DX be successful.And for always been open to answer questions and help without any judgment.#passion #accountable #selfless
- Sr Engineer, IT
June 30, 2021
Karl-Thank you for always being willing to support your organization's growth and jump in to lead a workshop at a moment's notice! You're a true team player and it's extremely evident you seek to enrich everyone's knowledge level around you. We in Emerging Tech are incredibly appreciative of you!
- Project Manager
June 28, 2021
Thank you for always helping me out when I have questions about Runway and helping us get our first few plugins out there! #passionate #selfless
- Sr. Engineer
June 25, 2021
Thanks for all your hard work and all the support for Data Movement Squad to guide TNT org and AA to success#selfless #passionate #accountable
- Sr. Engineer
June 25, 2021
Thanks to work with me on my automation stuff and make it so easy. Thank you to support me. #passionate #selfless #accountable
- Sr. Engineer
June 25, 2021
Thank you all for your support of TnT talent search. It's a time consuming process to find the right fit. From screening resume, planning the interview questions, coordinating with hiring manager, and juggling among your already busy day to day priorities to carry out the interviews. Each talent we bring onto the team, there is tremendous effort behind the scene. I really appreciate your #selfless contribution to the organization.
- Sr. IT DevOps Automation Manager
June 24, 2021
You continue to be a great asset and leader in the Dev Exp place, especially as the product line is growing. I'm really enjoying the partnership with you as PTL and me as PO. With each iteration, I feel like we're gaining momentum, velocity, and a better view of the horizon.Thank you for all the #passion, #accountability, and #selfless behavior - from planning activities, engagement with new squad engineers, and making yourself available to all of our customers.Thank you!
- Director - Technology Transformation, Architecture Technology Fellow
March 5, 2021
#selfless Karl, I wanted to thank you for all you help last week with the 007's flash build. Without you stepping up, we could not have done the dual track mobbing approach and this gave the squad SO MUCH learning opportunity! Your thoughtful skill up training was so appreciated!!
- Sr Consultant, IT Agile and DevOps
May 3, 2021
I wanted to thank you for all the support you have provided the Phenoms squad. We are all appreciative of your willingness to coach and train the team.
- Technical Delivery Manager
April 19, 2021
Karl, thank you for being an integral part of enabling Engineering Excellence to bring our tools into Runway. You went above and beyond to make sure that roadblocks were removed as we went through the process of bringing Marketplace in as a plugin.Your dedication to the success of not only Runway, but also the success of other teams, is such a benefit to our company. Your willingness to pour into my ADEPTs has helped them grow as developers as well.Thank you for all that you do!
- Principal Programmer, Technical Lead
March 31, 2021
SELFLESS: Karl has been helping multiple infrastructure teams in their automation and self service journey. He provides training, shares his knowledge to boost the teams to get started on development with Runway. This is on top of his own development commitment. But he never push the other teams away when they need him.
- Sr. IT DevOps Automation Manager
September 10, 2020
Karl, I just want to thank you for all you do to enable the DEA group move forward on our automation efforts. You are a great technical leader, so patient, and such a good mentor to my team. I'm glad to have you on our squad! #selfless #passionate
- IT Data Warehousing Manager
March 1, 2021
Karl, Great automation demo this week, you rock!
- Vice President (VP) Enterprise Technology Services
July 19, 2019
Karl, Thank you for coming in to Tech Board last month to walk us all through Runway. I know you have a lot on your plate right now, so I want to make sure that you know that you are appreciated. Keep being awesome!
- Sr Consultant
March 8, 2021
Thanks for everything that you do for the team and for all of AA. I am very glad that I had a chance to work with you this year!
- Sr Consultant
December 4, 2020
#passionate Thank you for constant eye on bugs and finding practical solutions. Not to mention all the times you've helped debug vra, scaffold, etc. #selfless Thanks for providing community contributors guidance and 1on1 help when needed. This more than anything is what will make Runway Successful.
- Developer, IT Applications
December 11, 2020
Karl, thanks for all your help with the Data Lake Review Page effort over the past few months! You've been great at understanding what my team needs and advising me on how to design new features on Runway. You know the architecture of the Runway system very well. Also, I really appreciate that you are readily available to help me with technical issues when I try to finalize code (e.g. test cases not working, Git problems). I look forward to continuing to work with you on functional access.
- Associate Developer, IT Applications
December 11, 2020
Karl, I appreciate all your help with the Azure service principal access over the past several weeks! The API calls, especially, were very difficult to write and debug--thanks for guiding me through that.
- Associate Developer, IT Applications
March 2, 2021
#passionate #caring Thank you for the support you provide and answering our questions without any delay when ever we need. Highly appreciate for helping us (ITCE team) in setting up the apigee implementation in Runway
- Sr. Engineer, IT Middleware
December 22, 2020
First of all, thank you for stepping up and take the responsibility to lead the Runways squads. I was expecting you to catch up gradually since you are relatively new to software development, and the amount of work and number of teams involved in Runway is enormous. You know what, I didn’t even notice the transition. Two weeks later, I'm looking at a more organized and clean project space and more effective scum meetings. It's not just me, I also heard great feedback from your teammates that they feel their heads are more clear now. #accountable Wonderful job Karl! keep it up.
- Sr. IT DevOps Automation Manager
December 21, 2020
I attended the Interact Studio today and the 'Now' Project 42 team presented yielding amazing comments from the audience. I have a belief one of the key items I have learned about amazing leaders...it’s not necessarily what they did when they were there. The true testament of a leader is if the leaders principles live on for others to progress when the leader moves on. Great work my friend, 42 Thrives.
- Network Architect Manager
July 31, 2020
Terrific work on Project 42 - I loved seeing the progress you've made. This will have a huge impact on how we work and I so appreciate all your hard work. Keep it up - you are making us all better.
- Chief Information Officer (CIO), Executive Vice President (EVP)
November 13, 2019
Karl is passionate about what he does and how he does it. His collaborative approach and desire to work with others will enable IT to push together as ONE team. As we continue to move to an Agile and Devops organization, Karl has been a leader to help sharpen our multi-discipline areas such as knocking down roadblocks for the teams. Karls's passion for “team” is awesome and balancing it in communications with other departments will help drive excellence for us in 2019 across other orgs. Additionally, his caring personality, putting the needs of others first and regard for the each person is very apparent and an awesome strength. Overall, Karl has great momentum and I am looking forward to a productive 2019.
- Network Services Manager
January, 2019
Karl consistently keeps ahead of the curve of developing technologies for his area of expertise, often leading others to solve security related issues with development tools.
- Network Architect Manager
January, 2019
Karl's demeanor is one of operational excellence. Karl regularly solicits feedback from peers on improvements and implements.
- Network Architect Manager
January, 2019
Thank you for taking the time to talk to me about your automation journey and how our teams can collaborate to integrate our tools. Thanks for all you do.
- Network Security Manager
August 4, 2019
Karl took it upon himself to develop a platform that would automate common tasks to correctly insource and monitor systems. These task were very time consuming on engineers and administrators. This was not an easy task since there were 5 separate and very different platforms that he needed to code for based on their API capabilities. This new platform will free up several man hours per request and allow adminstrators and engineers to concentrate on more pressing work.
- Network Services Architect
August 15, 2018
Hi Karl, Always been a fan of yours thinking outside the box! Project42 needs young, energetic and intelligent ones like you! Thanks for working in collaboration with our LCM team and others.
- Sr IT Project Manager
March 31, 2020
Karl - On behalf of the entire LCM team we would like to thank you for working so diligently on the information we requested. You put a lot of time and effort into this and we all appreciate it more than you know!! Your team work and dedication to collaboration is to be commended. Thank you again!!
- Network Services Team Lead
March 26, 2020
Thanks Karl your work on Project 42 is awesome and that is gonna help us to reduce lot of manual work.
- Network Security Engineer
September 30, 2020
Karl is a colleague that every one can dream of to work with. He is one of the few on whom we can rely on anytime, any situation. The best back up I ever got in my experience. He always makes me proud when I come back from vacation by keeping up with work. I can plan my vacations without hesitation and less worried, just because of him. He has added a great deal of automation to our tools which has reduced the daily work load of the entire team. Which in turns helps to reduce manual errors and be more reliable. Thank you Karl!!
- Network Tools Engineer
August 20, 2018
Thank you Karl for assisting with all the Network Tools questions recently. You are a very reliable team mate who is always open to help others. Appreciate your patience and all the help. :)
- Network Tools Engineer
March 10, 2020
From the day I started working at AA Karl has been very instrumental in collaborating with me. He thrive on finding better ways to do things and is always available for assistance. he has made my integration at AA very smooth and I would like to take this chance to say thank you and look forward to a continuous collaboration and innovation.
- Application Developer
March 5, 2020
Thank you for consistently bringing value to the company, being open-minded to new ideas, and for all you do to maintain the integrity of the tools.
- Sr Network Engineer
June 7, 2018
Thanks for the hard work done on the new ENS portal tool. Its laying the foundation to lots of great tools to come.
- Network Tools Engineer
June 1, 2018
Just wanted to say thanks for helping out with troubleshooting some major issues in the DataCenter and taking the time to get me the tools I needed. True team work mentality.
- Sr Datacenter Network Engineer
April 4, 2018
Karl has great scripting skills and leverages them to streamline work when applicable. As AA IT continues to drive toward more automation, Karl is the key resource on the Services team to assist in that growth.
- Network Services Manager
December, 2017
Karl is an exceptional engineer! He is reliable, delivers quality work on time and takes on any challenge presented. He is dedicated and hard working and has become quite a star among the team! His peers look to him for support and guidance in his areas of expertise. Karl lead the Tools team to success by ensuring the Roadmap was completed and reviewed at a regular cadence. Thank you for all you do Karl!
- Network Services Manager
December, 2017
Thank you Karl for being the professional engineer that you are. I cannot count the number of times you have stopped what you were doing to assist network engineering with showing how to use a specific tools or recommending solutions to problems. You are an example to us all Karl. We look forward to hearing all the great things you will accomplish in the future.
- Network Engineering Team Lead
November 28, 2017
Working as a team for the H3C insourcing your automation solutions for migrating switches from HP(DXC) Managed to AA Managed has enabled the Network Engineering team to achieve the result of migrating 100 switches or more in a change. This type of automation never existed before, thank you for your long days and nights to enable this automation solution for the Airline.
- Network Engineering Manager
June 20, 2017
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Projects
Developer Experience Platform
June 2020 - Present
Problem
Launching applications to the cloud is extremely difficult and time consuming for teams while requiring knowledge in multiple tochnology disciplies.
Solution
An InnerSourced developer platform along with an automated Kubernetes ecosystem was created for handling onboarding to our cloud environment with click to deploy with best practices was created reducing the time to deliver from months to minutes, eliminating an manual processes.
Kubernetes Kubernetes Operators Backstage.io React Typescript GitHub Actions Argo CD Terraform Helm REST APIs Postgres Azure Nginx Kuma Datadog Artifactory
  • Plan, architect, implement, and manage a InnerSourced developer platform
  • Plan, architect, implement, automate, and manage a Kubernetes ecosystem being used by production customer facing airline systems
  • Serve as the Technical lead to a team of developers
  • Mentor new software developers within the direct product group as well as InnerSource contributors
  • Follow and maintain agile best practices
  • Requirements analysis and solution architecture design
  • Abstract complex designs and implementations through a simple developer portal using various backend services
  • Communicate with other stakeholders/end users in the software development lifecycle
Networking and Firewall Orchestration Platform
April 2018 - June 2020
Problem
All requests for networking are recorded very manually and then multiple administrators manually perform the required task hours or days later, in multiple platforms creating a long lag in the time to delivery.
Solution
An orchestration platform for networking requests was created that is secure with enterprise authentication, fully logged, provides an attractive and easy to use interface, and reduces the time to delivery through APIs and automation while standardizing and creating relationships among infrastructure objects.
Kubernetes HTML CSS Python REST APIs Websockets MySql Linux Jenkins CI/CD Active Directory Regular Expressions SNMP Redis RabbitMQ Cisco Plug-n-Play Nginx
  • Define, implement, and manage the development architecture and supporting toolsets required to build and test complex applications in an efficient and rapid manner
  • Work within a project management/agile delivery methodology in a leading role as part of a wider team
  • Documentation of solutions (e.g. data models, configurations, and setup)
  • Ensure that platforms and data solutions can be deployed and operated in a highly repeatable and predictable manner
H3C Firmware Upgrade Automation
February 2019
Problem
Engineers have to manually upgrade the firmware on H3C devices as they are unsupported by all enterprise tools.
Solution
Create Perl script inside of CA Spectrum to push firmware with the expect module for an interactive automated session.
CA Spectrum Perl Scripting Expect Scripting Regular Expressions Comware OS (H3C)
  • Set out the integration strategy
  • Define technical designs
  • Communicate with other stakeholders/end users in the software development lifecycle
  • Requirements Analysis and Solution Architecture Design
Network Device Insourcing Automation
March 2016 - June 2016
Problem
Migrate thousands of devices from an outsourced vendor to in-sourced.
Solution
Created plan of migrating devices via SNMP TRAP and using SNMP to rapidly rewrite device configurations in bulk.
CA Spectrum Perl Scripting SNMP Comware OS (H3C) SSH
  • Define technical requirements
  • Automate migration workflow
  • Optimize communication by implementing SNMP over SSH to reduce time to configure and reduce implementation failures
  • Develop new capabilities in existing toolsets to communicate with newly acquired unsupported devices
  • Work with platform administrators and engineering teams to implement and validate solutions
Presentations
Kuma Service Mesh and Backstage.io at American Airlines
Sept 28, 2021
@ Kong Summit 2021
The Developer Experience @ American Airlines driven by Spotify Backstage
Jun 2, 2021
@ Canton Coders
Karl Haworth Karl Haworth is from Traverse City in northern Michigan and attended Traverse City Central High School. During his time in high school, Karl found the Manufacturing Technology Academy (MTA), a national and state award-winning STEM academy where he participated in the National Robotics Challenge (NRC). Karl later attended Albion College in Albion Michigan where he studied Economics, Management, and Statistics. During his studies at Albion, Karl discovered an internship with US Airways in Tempe Arizona where he performed studies of various IT applications and groups for process improvement. After graduation, Karl was given the opportunity to join the American Airlines Development Program for Technology (ADEPT), a college recruiting program created to develop a technical talent pipeline for Information Technology (IT) and continued on with American Airlines for permanent employment.
To continue to grow his knowledge in various areas, Karl operates a home lab in his free time consisting of multiple RAIDs in hot swap chassis with a mixture of Kubernetes and Docker containers and other equipment.
me ( at ) karlhaworth.com
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